Pamper those Customers & Target those Prospects!
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Using electronic tools to help you manage your customers really will help you work smarter, and the initial investment very quickly pays for itself may times over.
Companies typically pay around £200 per “seat” for their contact management software, and it is generally recognised as being one of the best investments that the smaller business can make. Implemented properly, it is often described by staff as a life-changing experience - giving them entirely new ways of providing faster and better service to their customers.
But to be successful, it’s vital that it’s implemented properly.
in4m has extensive experience in implementing and supporting CRM (Customer Relationship Management) and MRM (marketing relationship management) systems and can take you through every stage of the process, from guidance as to which system may be best from you, through to setting up, populating, using and training.
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